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GENERAL TERMS AND CONDITIONS


General
ETS JOYE S.A. reserves the right, at its own approval and without prior notice, to change the promotion conditions and / or prices or to end or interrupt the promotion. 
This also includes situations in which there are errors in the software and / or hardware and other technical and / or legal reasons.
Price changes, printing and typing errors reserved
The following applies to all promotions: while stocks last.

 

ARTICLE 1

Our general conditions of sale apply to all sales transactions through the website www.sport-nutrition.be. Our terms and conditions are subject to change without prior. Read our conditions of sale before every purchase. These conditions apply from the date of the order of retroactive effect to previous orders. When you order you accept our terms and conditions without reservation.

ARTICLE 2

Sport Nutrition provides a set of products on its website www.sport-nutrition.be with their data sheets and instructions for use. The buyer is responsible for choosing the products they buy. www.sport-nutrition.be offers its customers a wide range of food supplement and protein in various forms. All of these products have been submitted to the Federal Food Safety Authority for the Safety of the Food Chain and Environment. NUT, PL or NUT / PL. To avoid conflict with the laws of the country of delivery, Sport Nutrition via its website www.sport-nutrition.be requires its customers to ensure that the order of the country is free of charge. Sport Nutrition disclaims any responsibility for the goods consumed abroad. The information and advice about the products are provided for informational purposes only without commitment. Dietary supplements are intended to assist you in general health. If in doubt we recommend you consult your doctor. Dietary supplements can be considered as ways to diagnose, treat or cure diseases. You can usefully take your doctor's advice if in doubt.

ARTICLE 3

Sport Nutrition via its website www.sport-nutrition.be can not be held liable for misuse or incorrect use, or combinations made with other products, doses or with taking expired products. Sport Nutrition as well as its contributors can not be held liable for the consequences of information and advice offered.

ARTICLE 4

Buyer will receive from Sport Nutrition an email order confirmation after confirmation of it. Once the order is approved by Sport Nutrition, the customer's order is not canceled, as part of the Consumer Code. You can go back in time with the product, along with a photocopy of the invoice. Thank you to come back to the market and register for the market. This is necessary in case of damage or loss by these services. In all cases the return is at the expense of consumers. References to "the recipient by prepaid" or "against reimbursement" will be refused. The open, damaged or soiled by the customer are never refunded or exchanged. Only products will be accepted in new condition and complete (accessories, manuals), returned in their original packaging. In case of improper return, Sport Nutrition reserves the right to refuse any further order.

ARTICLE 5

The sale prices listed on www.sport-nutrition.be are in euros and include all taxes but excluding shipping costs. Any delivery charges are indicated in the following table when ordered and paid for at the end of the order in addition to the price of selected price. Our prices are subject to change at any time without notice. Promotions along with discounts applied on the site www.sport-nutrition.be are strictly for the latter and not in any case be combined with the shop benefits. Any exceptions to the above will be the subject of an application and written confirmation from the management. Delivery times are indicative, delays in delivery do not entitle the buyer to cancel the order or refuse the goods or claim damages. Shipping fees are the responsibility of the buyer and are included in the price. www.sport-nutrition.be is not responsible for additional delays BPOST may suffer.

ARTICLE 6

www.sport-nutrition.be has secure payment solutions. Upon receipt of payment, we will proceed to packing the order. Orders are delivered by mail. In case of absence during delivery, a notice is available at your home. Delivery times depend on the availability of products ordered (expressed in working days) and are valid the moment the validation of your order went through. Delivery is within 24-48 business hours. This is an average and not an absolute rule.

ARTICLE 7

The delivered goods remain the property of Sport Nutrition until full payment of their price. The transfer of ownership of the products for the benefit of the purchaser, will be realized after full payment of the price by the latter, regardless of the date of delivery of said products. Upon delivery, the products are placed under the responsibility of the customer who then bears all the risks, losses or damages of insurance. It is the responsibility of the customer, unless otherwise stipulated, to cover the costs and risks of transporting the products sold. In case of damage or missing item, the customer must make any necessary dispute on the delivery and confirm its reservations within two days by registered letter with acknowledgment of receipt from the carrier and the company. No complaint will be accepted in case of non-compliance with these formalities.

ARTICLE 8

The Commercial Court of Brussels will have sole jurisdiction in the event of litigation of any kind or of dispute relating to the making or the execution of the order.

ARTICLE 9

The present general conditions of sale as well as the rates are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge, and renounces, thus, to take advantage of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase resulting in the acceptance of these general conditions of sale. The present conditions are alterable at any time and without notice by Sport Nutrition, the modifications then being applicable to all subsequent orders. All bank transactions are made via the secure online payment service of the mobile payment company Mollie if the customer pays by credit card or debit card.

ARTICLE 10

Sport Nutrition is committed not to transmit your personal data to anyone. Sport Nutrition does not sell or trade any customer details to any business partners. If you receive an email or are contacted by any person or company claiming to have your Sport Nutrition contact information, please let us know immediately. Sport Nutrition and its website www.sport-nutrition.be is doing everything in its power to effectively combat hackers. Sport Nutrition has chosen to partner with Mollie for its secure payment solutions. To create an account on www.sport-nutrition.be and place an order, you must give us at least your last name, first name, billing address, delivery address, telephone number and email address. To make payments through secure payment companies, you must provide information about your card or bank account (read our privacy policy).

ARTICLE 11

Confidential information and protection of privacy Sport Nutrition is committed to ensure that all information collected to identify a client remains confidential. In accordance with the Data Protection Act of January 6th, 1978, the customer has a right of access, rectification and opposition to personal data about him/her. However, Sport Nutrition may disclose aggregate statistics and general demographic information relating to the customer and its activities that do not identify the services, products or website of Sport Nutrition. Sport Nutrition respects the privacy of its users and customers and strictly complies with the laws in force on the protection of privacy and individual freedoms (read our privacy policy). Sport Nutrition reserves the right to inform its customers by e-mail of the evolution of its own services or commercial offers. The customer has the option to delete his registration. No personal information concerning the customer will be kept. Sport Nutrition uses the information on the customer's person, which has been collected and processed as part of his registration and which is necessary for the services offered by Sport Nutrition. In the event that the legal provisions impose the specific agreement of the client for the communication of precise data, the latter may, during his registration, by clicking on the corresponding button to disable it, refuse to give his agreement. The agreement given by the customer may be revoked at any time by sending an e-mail to Customer Service. When you pay by credit card, You are invited at the end of the order to indicate us your card number and the date of validity. Different access to authorization servers are then made to verify the data to prevent abuse and fraud. For this, the server is in encrypted mode and all the information conveyed is encoded (SSL protocol). Nothing goes in clear on the network. We proceed to the collection of your payment by credit card only on the date of shipment of the product. We reserve the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The goods supplied will remain our property until the actual payment of the full price. This retention of title does not preclude the transfer of risks that will be borne by the carrier from the date on which the products ordered have left our warehouse. The customer has a period of 7 days (from the receipt of articles) to retract (Art L 121-20 of the Consumer Code). In case of request for exchange or refund, the customer returns the item new in its original packaging, intact, to the following address of the company, which will be communicated to him on request. In case of exercise of the right of withdrawal, we undertake to refund or exchange products not corresponding to your order (defective or non-compliant) and shipping costs, excluding the costs of return. If you request an exchange for personal convenience or improperly, all shipping costs are your responsibility. Warning, in case of return due to an incorrect address registered by you on the online order form (the Post has failed to find you) or as a result of an oversight of recovery of your package at the Post after the passage of the postman during the fifteen days that follow, you will have to pay for the return of your order. If you wish to cancel the order, you will be refunded in full if your order has not yet been confirmed.